Frequently Asked Questions
1. Where is Maia Coffee & Chocolate located?
We are located in The Pearl Island, Qatar.
We also ship across Qatar for all online orders.
We are located at Mall of Qatar, Ground floor.
2. What forms of payment do you accept?
We accept:
• Visa
• Mastercard
• Apple Pay
• Google Pay
All payments are 100% secure.
Online Payment and Cash at the Door.
3. How can I contact Maia Coffee & Chocolate ?
You can reach us through:
📞 Phone/WhatsApp: +974 5206 9575
📩 Email: info@maia.qa
📱 Instagram: @maiacoffeeandchocolate
Our support team is available every day from 9 AM to 10 PM.
You can reach us by phone, email, or via our social media platforms.
4. Are your products halal?
Yes. All our chocolates, fillings, and ingredients are 100% halal and sourced from trusted suppliers
Yes, our chocolates and ingredients are halal-compliant.
5. Do you collaborate with other brands or events?
Yes! We offer:
• Corporate gifting
• Brand collaborations
• Customized chocolate boxes for events
• Bulk orders for weddings, engagements, hotels, and companies
You can contact us for partnerships anytime.
Yes! We’re open for partnerships—feel free to reach out to our team.
6. Can I customize my chocolate gift box?
Absolutely. You can personalize:
• Box size
• Chocolate selection
• Flavors
• Ribbon and packaging
• Occasion message card
Our team will help you create the perfect gift.
Yes! You can select the chocolate types, flavors, and packaging theme.
7. Do you offer branded or personalized chocolates?
Yes. We create:
• Logo-printed chocolates
• Customized corporate boxes
• Personalized packaging for events
• Special designs for brands or VIP gifting
Minimum quantity may apply depending on the customization.
Yes, we can create custom logos or messages on chocolate for events and corporate gifting.
8. Do you accept bulk or corporate orders?
Yes, we do! We offer bulk and corporate orders for:
• Companies and offices
• Events, activations, and brand launches
• Hotels, cafés, and hospitality needs
• Weddings, engagements, and private events
We can customize packaging, flavors, and branding based on your requirements.
To place a bulk order, contact us via WhatsApp or email.
To place a bulk order, contact us via WhatsApp or email.
Yes, we specialize in bulk, wedding favors, and corporate gifting. Contact us for more info.
9. How long does it take to prepare a custom order?
Preparation time depends on the size and customization of your order:
• Regular custom boxes:
Custom boxes are prepared as soon as possible.
Timing may vary depending on the order and delivery availability, but we always aim to have your box ready at the earliest possible time.
• Corporate or bulk orders: 7 to 15 days
• Highly personalized or branded chocolates: 15 days
The preparation time for custom orders varies based on the size and complexity of the request. We’ll provide you with an estimated timeline once the order details are confirmed.